STNM have made multiple requests for clarification on certain crucial and relevant issues relating to the running of the existing Velindre Hospital and the proposals for the new VCC.

The main FOI requests centred on the Number of 999 calls and the time taken to respond and transfer the patients:
It boils down to the following facts:

  • Misrepresentation of the number of patients transferred urgently from Velindre Hospital for escalation of care.
  • Misrepresentation of the role of EMRTS (Emergency Medical Retrieval and Transfer Service).
  • Falsely stating EMRTS had attended a patient who sadly died.
  • Misrepresenting the true time taken for ambulance transfers from Velindre Hospital for the escalation of care.

All the information is contained in the following documents :

To simplify further, looking at the year 2019-2020

  • Velindre say fewer than 30 patients a year are transferred urgently, WAST demonstrate that  it is over a hundred
  • Velindre stated that EMRTS provide cover for acutely unwell patients. They did not attend in 2019.
  • Velindre state that EMRTS attended the patient who sadly died in 2019. This is not true.
  • Velindre suggest the Heath Hospital can be reached in minutes, yet the average transfer time for Amber one calls is around TWO hours.